For the players who are able to plan their finances ahead, Citadel is a secure, hassle free payment option that consists of a direct fund transfer authorization from the bank holder’s account to a nominated beneficiary account.

PLEASE NOTE: This method is only available to players in the United States and Canada.

There are no charges for this method but players are to ensure that they are signatories to the account in order to utilize this purchase method.

IMPORTANT: The checking account used to register at Citadel must be at a financial institution in the United States and the check must be payable in US dollars.

The Player's casino account will be credited immediately when the purchase has been accepted with Citadel.

To purchase with Citadel, go to the banking section in the Casino software, and choose Citadel, then click on BUY NOW. You will then be taken to the Citadel secure website, where you will register and follow the procedure which you will be easily guided through.

To complete the registration form, the following items will be needed for identification purposes:

• First Name
• Middle Initial
• Last Name
• Company Name
• Current Address Street*
• Current Address City*
• Current Address State*
• Home Phone Number*
• Email Address
• Social Security Number
• Gender
• Driver License Number
• Driver License State of Issue
• Date of Birth
   
• * Mobile telephone numbers and Post Office Box addresses are not accepted.

Note: Registration is only valid on the computer that you registered on due to digital security verification. If you are on a different computer and would like to login, you will have to register again.

Citadel Customer Support: Customer support is available 24 Hours, 7 days a week.

Telephone: (604)299-3939
Toll Free: 1 (877) 747-8433
Email: support@citadelcommerce.com
http://www.citadelcommerce.com/contact.html